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Privacy Policy

We are committed to the privacy of our customers, and have implemented policies aimed at ensuring that all personal information is handled in a responsible and safe manner. Your confidence in CITIMED Group is our highest priority.

What you need to know

This Privacy Notice informs you about the type of data collected through the (“CITIMED”) website (“Site”) and how we at CITIMED use, disclose and protect that information.

Applicability of this privacy notice

This Privacy Notice applies only to the information we collect on this site (at and not to any information we collect through other methods or services, including websites owned or operated by our affiliates, vendors, or partners.

Information you provide to us

When doing business with CITIMED, we may ask you to provide specific details about yourself. We do this to offer you a full range of information, products, and services. We may ask you to provide your name, email address, and mailing address to join our mailing list. We may collect and store the personal information you voluntarily provide when you contact us. Personal information may include your name, residential or business address, email address, or phone number. We use the information you provide to send you the communications you request. We may also use the information to communicate with you about other topics that we think may be of interest to you.

If you communicate with CITIMED through the “Contact Us” link on our site, we may ask you for information such as your name, email address, and telephone number so we can respond to your questions and comments.

Information we collect by automated means

We are committed to making your online experience with our site informative and relevant. To achieve this, we collect information by automated means when you visit this site, such as your IP address, type of internet browser you are using, operating system, referring URLs, data on actions taken on the site, how many users visited our site, and dates and times of site visits. We learn how to best tailor this site to our visitors by collecting this information. We collect this information by various means, as explained below.


Cookies are bits of text placed on your computer’s hard drive or mobile device when you visit certain websites. Cookie technology holds information a site may need to personalize visitors’ experience. We may also use cookies for security purposes and to gather website statistical data, such as which pages the user visited, what they downloaded, and the paths taken as they move from page to page.

You have control over cookies and can refuse cookies by selecting the appropriate settings on your browser. Note, however, that by not accepting or deleting cookies, you may affect your website experience, and you may not be able to take full advantage of all features on this site. Most browsers will tell you how to stop accepting new cookies, be notified when you receive a new cookie, and disable existing cookies. Please consult the “Help” section of your browser for more information.

Google Analytics

We may also use third-party solutions to conduct web analytics, such as Google Analytics. Google Analytics is a web analytics service provided by Google, Inc., which uses cookies to help analyze how users use this website. The information generated by the cookie about your use of this Site (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted and stored by Google on servers in the United States. Google will use this information to monitor your use of this Site, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process information on Google’s behalf. For more information about Google’s privacy policy in respect of Google Analytics, please refer to Google Analytucs. You may opt out of Google Analytics by visiting Google Tools.

How we use the information we collect

We may use the information we obtain about you both to further our relationship with you and for other purposes, including to:

  • Send you newsletters and/or industry updates.
    Process, evaluate and respond to your requests and inquiries;
  • Verify your identity to ensure security for the other purposes listed here.
  • Operate, evaluate and improve our business (including developing new services; managing our communications; learning about our visitors, analyzing our services and website; and facilitating the functionality of our website);
  • Perform data analyses (including anonymization of personal information);
    Enforce our Terms of Use.
    Comply with applicable legal requirements and industry standards and our policies.
  • We may use personal information for other additional purposes. We will identify these additional purposes at the time of collection.

Sharing information

We do not sell or otherwise disclose personal information we collect about you, except as described herein or otherwise disclose to you when the data is collected. We may share your information among CITIMED-related entities. We also may share information provided by our visitors to this site with service providers we have retained to perform services on our behalf, including, without limitation, hosting or operating this site, carrying out your requests, responding to your inquiries, and analyzing data. We require these service providers by contract to appropriately safeguard the privacy and security of personal information they process on our behalf.

We may disclose your information as compelled or required by law to law enforcement authorities or other government officials to protect or defend our legal rights or to investigate, prevent or take action regarding illegal activities, suspected fraud, or violations of our terms and conditions for using this site or other applicable policies. We also reserve the right to transfer personal information about you if we sell or transfer all or a portion of our business assets.


Information security is critical to us, and we are committed to using reasonable measures to protect the personal information we may collect.

When you enter personal information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it arrives. Furthermore, we protect all customer data we collect against unauthorized access.


This site is not intended for children, and we do not knowingly solicit personal data from or communicate with children under 13. Further, this site is not intended for incapacitated persons, and we do not knowingly solicit personal data from incapacitated individuals. If you become aware that your child, any child under your care, or a person otherwise unable to provide valid consent has provided us with information without a parent or guardian’s consent, please contact us at 888-810-2455.

Access, updates, and your choices

You can tell us at any time not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us at 888.810-2455.

Subject to applicable law, you may have the right to request access to and receive information about the personal data we maintain about you, update and correct inaccuracies in your data, and have the information modified or deleted, as appropriate. Local law requirements in some circumstances may limit the right to access personal information. Ask us to remove you from our mailing lists or submit a request to update your information.

For your protection, we may require proof of identity, including proper verification and confirmation that you are the individual entitled to request access, before providing information to you.


Using this site, you consent to process your personal information as described in this Privacy Notice.

Changes to this privacy notice

We reserve the right to change or add to this Privacy Notice from time to time and will post any revisions on this site. CITIMED will indicate when we most recently updated it at the bottom of the Privacy Notice. We encourage you to check back often to review the latest version.

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